Common Questions

How am I charged?

The service is charged monthly in advance.

Can I cancel anytime?

You can cancel whenever you want, there are no contracts. If you're on a paid plan, you will be charged for any devices added to your account during the month.

What is dashboard support?

Dashboard support includes help and advice with configuring your dashboard for specific use-cases.

What is premium support?

Premium support includes help configuring more advanced settings, and troubleshooting network problems. It also includes the ability to arrange telephone support.